Since 80% of prospective patients* are using online reviews to narrow down the right provider, responding to all your online reviews will show potential and existing patients that you care. The newest My Marketing Minute video shares tips to help you navigate both positive and negative reviews. Watch now *"Best Practices for Responding to Patient Reviews," Reputation.com, https://reputation.com/resources/ebook/best-practices-for-responding-to-patient-reviews/